For John Farnsworth, a benefits specialist at Custom Benefits Technologies (CBT), a provider of health insurance benefits (major medical and voluntary supplemental) and enrollment systems, the COVID-19 pandemic has pushed technology to the forefront of his day-to-day business.
Custom Benefits Technologies assists human resources directors, insurance brokers, and direct commercial customers by providing quality benefits to all employees in the most efficient manner via state-of-the art software and technology.
Group and individual meetings that were once held in conference rooms at worksites are now being conducted remotely with technologies such as Zoom, WebEx, GoToMeeting, etc. Benefits enrollments utilizing video conferencing also allows professional counselors to “meet” one-on-one 24-7 anywhere, anytime albeit, at the workplace on break, or at home with the family, or on a mobile phone too, without disturbing the work environment.
“Our remote capabilities were always in the background of our business but now we are using it daily with good results too,” John explained.
Custom Benefits Technologies offers complete customization and flexibility, making it a great solution for a company of any size, even small businesses and companies with out-of-state branches. They have representatives in many states as well as bilingual enrollers and remote co-browsing removes all borders.
Through strategic partnership agreements, with benefits providers and payroll companies Custom Benefits Technologies has access to a variety of HR and enrollment services. For their clients, CBT educates and communicates options proficiently with employees, and provides continued support to all new hires.
Even though Custom Benefits Technologies has only been a chamber member for several months, John said the benefits of a membership are already innumerable, especially during the pandemic.
Cultivating business relationships is the key to success as a benefits specialist which is why John decided to join MCRCC after a strong recommendation from another member.
“MCRCC is a very business-oriented chamber of commerce that truly tries to address all of the needs of its members,” John said. “I look forward to a long relationship with the chamber and its members.”
To learn more about Custom Benefits Technologies, as well as its remote capabilities for enrollment and services, visit www.custombenefitstechnologies.com. John can be reached at JohnF@CBTEnroll.com or 917-538-9754.
