The Middlesex County Regional Chamber of Commerce Presents “Mastering the Art of Conflict Resolution” as part of the Chamber’s Workforce and Business Resources Series: Connecting You With What You Need to Know. The Program is Courtesy of The Human Resources and Government Affairs Committees.
Conflict Resolution Description: How much time do we waste thinking about, avoiding or worrying about conflict and what does that do to your work environment? Conflict does not generally go away unless you actively manage it. The conversations are not always easy, but getting a resolution feels good, especially if you both walk away satisfied. In the webinar, we will explore how to have productive conversations and provide you with a framework where you can be successful in winning a resolution.
Attendees will be better equipped to manage conflict in a structured way, apply principled negotiations effectively to focus on winning a resolution and learn to identify their preferred style/s in influencing others and managing conflict and the additional strategies that they need to use to successfully resolve the conflict situation.
Our 1-Hour Program Will Cover:
- Power and Personalities
- Emotions …. And Dealing with Difficult People
- Communication Strategies
- Set Yourself Up For Success
Presenter: Dana Lynn Bernstein, Dana Lynn Bernstein LLC
Free for Members (Limited to 50)
Non-Members – $25 – Please E-Mail kathy@mcrcc.org.
